Today’s “A Day in the Life” post features Kyle Janzen, Director of Ticketing and Promotions for USF Athletics and Steven Kenyon, External Relations Coordinator. That’s right! It’s a two-for-one A Day in the Life! Kyle and Steven are responsible for all ticket sales for USF home games for all sports, attendance promotions, national anthem singers, halftime entertainment, the Student Rewards Program, and The Don (hey, there’s my connection to The Don!). They were nice enough to give us a behind-the-scenes look into what goes on during game day. Here’s A Day in the Lives of Kyle and Steven: February 10, 2011, Game Day, USF men’s basketball vs. San Diego:
6:00 am- Steven: Wake up, breakfast, shower
7:30 am- Kyle: Wake up, eat breakfast, shower
7:45 am- Steven: Leave for USF from Berkeley
8:15 am- Kyle: Bus ride to campus from Sunset district
8:45 am- Kyle: Get coffee!
9:00 am- Kyle and Steven: ESPN Sports Trivia of the Day (okay, I want to know more about this because I love trivia!)
Director of Ticketing and Promotions Kyle Janzen
9:15 am- Kyle: Begin listening to the 53 voicemails on the answering machine and reading the massive amount of emails
9:15 am- Steven: Designing and printing flyers for this weekend’s games
Director of External Relations Steven Kenyon
9:30 am- Steven: Confirm with USF ROTC, USF Public Safety, SF Fire Department, and SF Police Department about attending the game this evening
9:45 am- Steven: Confirm with The Don (mascot) about attending the game this evening
10:00 am- Steven: Prepare deposit forms for cash accumulated throughout the week on ticket sales
I think Kyle’s still listening to voicemails… 53 messages!
The Ticket and Promotions staff busy working on Game Day
11:00 am- Steven: Take cash deposits to Lone Mountain business office, pass out game day flyers to students on the way
11:00 am- Kyle: Begin returning voicemails and emails to sell tickets for the basketball games tonight and Saturday
12:00 pm- Kyle and Steven: Go to the cafe and pass out flyers with The Don and members of Los Locos
Passing out flyers with The Don
12:15 pm- Kyle and Steven: Lunch
12:30 pm- Steven: Continue passing out flyers across campus, in library, outside on Harney Plaza
1:00 pm- Steven: Prepare cash boxes for the game this evening
2:00 pm- Steven: Create promotional schedule for the game, go over introduction and line-ups with the announcer
3:00 pm- Kyle and Steven: Boss’ 40th birthday celebration
Happy Birthday Boss!
4:00 pm- Kyle and Steven (from here on out, it is both of them): Prepare pass lists, finalize game script
5:00 pm- Set-up student entrance tables, USF game day inflatable
5:30 pm- Assign student workers to positions throughout the gym, set-up front lobby tables
6:30 pm- Doors to War Memorial Gym open for the public. Welcome the students, season ticket holders, fans
7:20 pm- Set color guard and national anthem singer in place for pre-game show
7:23 pm- Send out the USF flag to lead the team onto the court
7:30 pm- Game begins. Help manage lines at Will Call and Ticket Booth. Manage the student section
Final scoreboard... Dons win!
10:00 pm- Dinner
Wow! Did you know that so much went into Game Day? There is so much work that goes on behind the scenes to put on a successful event, and anyone who has been to a game this season knows that their hard work is paying off. A special thanks to Kyle and Steven for the backstage pass! There are only two basketball home games left this season (although Kyle and Steven’s jobs don’t end when basketball season does, they are in charge of ticketing and promotions for all USF sports): This Thursday (2/24) the Dons take on Pepperdine at 7:00 pm and this Saturday (2/26) we have a Communication Studies Game Day when the Dons take on LMU at 7:00 pm. We hope to see you there… more details on our Game Day will be up on the blog tomorrow.
Check out more pictures from Kyle and Steven’s busy day below!