Advisors for Nonprofit Good
The Advisory Board of the Master of Nonprofit Administration (AB-MNA) assists the MNA program in its mission to effectively educate nonprofit leaders for the 21st Century. It represents the diversity and expertise of the sector with accomplished MNA alumni, recognized nonprofit leaders, along with faculty and student repre
Originally founded by Dr. Marco Tavanti, MNA Program Director and Ms. Annabel Lavielle-Green, MNA ’10, the Board continues to work in close collaboration with the MNA Program Director and School of Management Administration to connect the nonprofit community to the university. The AB-MNA build on the successful boards constituted by Dr. Michael O’Neill in support of the MNA alumni engagement and the sector related research provided by the Institute for Nonprofit Organization and Management (INOM).
MNA Advisory Board Purpose
The Advisory Board of the Master of Nonprofit Administration Program (AB-MNA) at University of San Francisco’s School of Management suggests, supports and promotes initiatives to enrich and sustain the quality of instruction, community engagement, and career progression of students, alumni, faculty and other stakeholders of the program.
The AB-MNA works collaboratively with faculty, administrators, and current MNA students to create innovative and engaging opportunities to support the mission of the MNA program in developing value-driven, competent, and committed nonprofit leaders for the 21st century.
MNA Advisory Board
Lorena Gomez-Barris, MNA
AB-MNA Chair (2021-Current); Advisor; Past NSC President and MNA alumna (2017)
Lorena Gomez-Barris is Director, Administration, for theKenneth Rainin Foundation. With more than 20 years of experience in the nonprofit sector, she is responsible for the strategic direction of the organization’s efficient administrative systems. Previously, Lorena worked as the Director of Operations and Finance at Rise Up, a global advocacy organization based at the Public Health Institute. For 10 years, she led the team on global compliance, financial management, administrative systems building, procurement and contracting vendors and grantees. Throughout her career, she has worked at several nonprofit organizations where she has been instrumental in leading teams, innovating and scaling administrative processes, setting and executing organizational strategy and driving both external and internal communications efforts.
Louise Carroll, MNA
Past AB-MNA Chair (2019-2020); MNA Instructor (20014-current) and MNA alumna (2010).
After a decade as a business journalist, Louise committed her career to nonprofit work in 2005. She soon became an executive director, and led the Palo Alto Art Center Foundation’s capital campaign. As Executive Director of Tax-Aid, she assisted low income taxpayers secure refunds totaling $16M+. She currently teaches Strategic Governance in the MNA program.
Sonia BasSheva Manjon, PhD
Advisor and MNA Faculty (2020-)
Dr. Sonia BasSheva Mañjon has more than 25 years of experience in higher education, nonprofit, and government administration. She is a LeaderSpring Alumna, class of 2006, who returned to the Bay Area from Columbus, Ohio to become the 2nd executive director of LeaderSpring. Her focus for the organization is to re-define product and service delivery, develop a business model for leadership development, leverage the alumni network, and introduce racial equity and social justice systems change work. Prior to returning to California, Sonia was inaugural director of the Lawrence and Isabel Barnett Center for Integrated Arts and Enterprise, Associate Professor of Arts Administration, Education and Policy, and Affiliate Faculty in Latinx Studies and The STEAM Factory at The Ohio State University. Dr. Mañjon mentored both undergraduate and graduate students whose interest led them to entrepreneurship, community collaborations, and civic engagement activities. Dr. Mañjon began her academic career at the California College of the Arts as the executive director of the Center for Art and Public Life, founding chair of the Community Arts major, former chair of Diversity Studies, and the Simpson Endowed Professor of Community Arts. She created the Community Arts major, the first BFA program of its kind in the United States, the Center’s Visiting Artists and Scholars program, and raised over $8 million dollars for programs and initiatives. Dr. Mañjon earned a PhD in Humanities, specializing in transformative learning and change in human systems and an MA in Cultural Anthropology and Social Transformation from the California Institute of Integral Studies, San Francisco. She received a Bachelor of Arts in World Arts and Cultures with an emphasis in Dance from the University of California, Los Angeles. Dr. Mañjon lives in Antioch with her sons Zyan and Ezra.
Miriam Mendoza Moody, MNA
Advisor and MNA Alumna (2017)
Miriam Mendoza Moody is Executive Assistant at The James Irvine Foundation where she supports portfolio-specific work for program development. Miriam has extensive experience working in academia and nonprofits. She’s served as an Executive Assistant, a Board Liaison, and an Advisor to CEOs, Founders, and Development Officers at organizations like The Exploratorium, Southern Oregon University, MyDigitalTat2.org, GLIDE, and the Nature Conservancy.
A San Francisco native, Miriam received her bachelor’s in Broadcast Communications Arts from San Francisco State University and a Masters of Nonprofit Administration from the University of San Francisco. Her broadcast experience includes working as a Newswriter, Producer, Host, and Technical Director in both English and Spanish language television stations. Miriam is fluent in Spanish.
Tiffany Rosso, MNA
Advisor and MNA Alumna (2017)
Tiffany Rosso is Director of Capacity Building at Impact Foundry, a Sacramento based foundation providing comprehensive services and support to nonprofit organizations since 1989. Prior to this, she was the Executive Director of Alchemist Community Development Corporation (Alchemist CDC). With over 20 years of experience in nonprofit development, program management, volunteer coordination and events planning, Rosso is a competent and executive leader for a nonprofit dedicated to develop their capacity with sustainability and inclusion values. She holds a Masters of Nonprofit Administration from the University of San Francisco and has worked for several Bay Area and Sacramento nonprofits, including the California Musical Theatre, March of Dimes, and Off the Mat, Into the World.
Kia A. Harris Tattegrain, MNA
Advisor and Mentorship Co-Chair; MNA alumna (2018)
Kia is the Founder and Executive Director of the humanitarian nonprofit organization, Dare Humanity, that creates and delivers programs for self-sufficiency, community-driven development, wellness, and entrepreneurship in Haiti and California. She is also an alumna of the University of San Francisco Nonprofit Administration program (2018), nonprofit consultant (communications, social media strategy and nonprofit start-ups) and philanthropist.
Kevin Hickey, MNA
Past Co-Chair (2017-2019); Executive Committee; Mentorship Program co-chair. MNA Alumnus (2004)
Kevin Hickey serves as the Director of High School and Bridge Programs at Jewish Vocational Service (JVS), where he leads college and career readiness programs and public policy advocacy efforts on behalf of children, youth, families, and the unemployed. Kevin approaches his work with the belief that nonprofit leaders must strive for impact in both direct service and public policy. Kevin’s leadership has resulted in more than 5,000 jobs for youth, policy victories from the City and County of San Francisco to support children and families, and voter-approved authorization (November 2014) of the Children and Youth Fund, which secures $100+million annually for the next 25 years for local children and youth programs. Kevin holds adjunct faculty appointments at the University of San Francisco, and San Francisco State University. Kevin is a proud veteran of the United States Navy.
Chandra Alexandre, Ph.D.
Advisor and Past MNA Instructor (2016-2019)
Dr. Chandra Alexandre is the Chief Executive Officer of Community Action Marin, the largest nonprofit human services provider in Marin County designated by the County Board of Supervisors as the “official anti-poverty agency” for Marin County. Previously, she served as Vice President of Development for Global Fund for Womenan $18M public foundation committed to ensuring that women and girls are strong, safe, powerful and heard. Dr. Chandra Alexandre is an experienced nonprofit leader with a deep commitment to social justice and to the work of strengthening communities through a whole family approach. Professional skills in Management, Fundraising & Philanthropy, Policy Analysis, Business Development, and Organizational Development. She teaches fundraising for the MNA program at University of San Francisco.
Nancy Wiltsek, MNA
Past Co-Chair (2017-2019); Executive Committee; MNA alumna (1988)
Nancy is a graduate of UC Berkeley and received her MNA from USF in 1991. Currently the Executive Director of the van Löben Sels/RembeRock Foundation, she has served in consultant and leadership positions at a number of family, corporate and independent foundations. She’s worked to support leaders and emerging leaders of NGOs here and abroad for 25 years, and sits on the Steering Committee of the Bay Area Legal Services Funders Network (LSFN). A third generation San Franciscan, Nancy lives in the City with her husband and miniature poodle.
Irma E. Velasquez, BA
Advisor and Founder, USF Alumna BA, Business (1976)
Irma is Chair of The Board Of Directors of De Colores Arts, a non-profit organization that create inclusive space by show-casing the individual artistic talents of those with a wide range of abilities. Irma is an artist and nonprofit leader who believes in the power of transforming people and communities through the process of creating. In 2001 founded Wings Learning Center to address the academic and social needs of children with autism and communication disorders. She also serves as Board Member of the Bay Area Housing Corporation (BAHC) which provides housing for adults with developmental disabilities in the San Francisco Bay Area.
Advisor and MNA alumna (2000)
Jeanne Bell is the Director of Practice Advancement at Nonprofit Quarterlywhere she regularly write about nonprofit leadership and strategy. She has been instrumental to have Nonprofit Quarterly building a robust online learning program that supports nonprofit leaders in pushing their management and leadership practices forward in concert with their values and intended impact. Previously, she served as CEO and senior leader at Compass Point a premiere nonprofit leadership development and capacity building organization. Under her leadership the set strategic and financial direction in partnership with the senior staff and board. She is a well. known author in the field of nonprofit and provides extensive consulting, teaching, public speaking on topics of interest to nonprofits and philanthropy. In 2018 she received the Michael O’Neill Nonprofit Leadership and Management Education Award.
David Byrd, MNA
Advisor; Past NSC President and MNA alumnus (2020)
David Byrd, MNA is a Senior Advisor at Capacity Blueprint, which is a consulting firm dedicated to supporting nonprofits in their fundraising, marketing, and capacity building efforts. Prior to co-founding Capacity Blueprint, David served as a grant writer and manager for 13 years at a variety of organizations, helping to secure funding for vital programs and services through numerous county, city and federal grants as well through private foundation funding. He has extensive experience in healthcare, human services, and educational organizations. David volunteers for the YMCA Stonestown Board of Managers, the MNA Advisory Board and for ShapeUp San Francisco’s Capacity Building Action Team. He is a past-President of the MNA Nonprofit Student Council.
Olivier Bercault, LLM
Advisor and MAIS Instructor
Olivier is a lawyer specialized in armed conflicts, refugee issues and international criminal prosecutions and recognized international expert on human rights. He served at Human Rights Watch (HRW)emergencies division and conducted research missions in numerous conflict areas including Eastern Chad, Darfur, Central African Republic, Algeria, Afghanistan, Iraq, and Sri Lanka. He also served as deputy-head of the Human Rights Office of the United Nations Assistance Mission for Iraq (UNAMI). He has worked for a number of years on the case against Hissein Habré, the international prosecution of former Chad dictator. His research on war crimes, child forced recruitment and crimes against humanity has been utilized for cases of the International Criminal Court (ICC) and resolutions of the United Nations Security Council. Olivier practiced law previously in his native France and then worked for the Moscow Regional Office of the United Nations High Commissioner for Refugees (UNHCR)in the Russian Federation. Olivier holds an LL.M. from Columbia Law School in New York as well as a degree in Private Law from the University of Paris. He teaches Human Rights and International Law at University of San Francisco.
Janet Camarena, MLS
Advisor and Past INOM Advisors
Janet completed her undergraduate work at Mills College and received a master’s degree in library and information science from San Jose State University. As Senior Director of Candid Learning, Janet leads the strategy, integration, and oversight of Candid’s various learning platforms, including curriculum design and the development of learning tools and content on GrantCraft and GlassPockets. She previously served as the director of transparency initiatives for Foundation Center, working to champion greater foundation transparency and openness in the field of philanthropy. Prior to these roles, Janet served as a director for the Foundation Center’s regional office in San Francisco for 15 years where she led a team of six professionals in delivering outreach and capacity building services throughout the Western United States, planning and overseeing training for social sector audiences, carrying out donor development and cultivation, and producing live and online programming. She currently also serves on the boards of PEAK Grantmaking, Community Initiatives, and the Alameda County Library Foundation.
Steve Hagler, MEd
Advisor and MNA Partner (2014-2018)
Steve is Executive Director of LearnUp Centers, a nonprofit literacy center on a mission to teach all kids to read. Steve has a long executive career in startup nonprofits and educational programs including the Stewardship Council, The Foundation for Youth Investment (now called Youth Outside), Environmental Education Funders Collaborative (EEFC), Outdoor Educators Institute (OEI), and Thinking Outside. Prior to these leadership positions, he was a 15-year classroom veteran of the San Francisco Unified School District where he founded an outdoor and experiential education classroom helping struggling teens finish high school. He has a BA from UC Berkeley and a Master’s and Credential in Secondary Education from San Francisco State University.
Margot Frey, MNA
Advisor and MNA Alumna (2008)
Margot Frey is a bridge between curious minds and the education they desire and deserve. She energizes academic and nonprofit communities by producing innovative narratives that manifest their missions, grow awareness, and inspire participation. She provides strategic marketing consulting for universities and nonprofits. She served as the Associate Vice President of Marketing and Communications at the San Francisco Conservatory of Music and the Director of Marketing and Communications at the University of San Francisco’s School of Management. She earned a master’s degree in nonprofit administration from the University of San Francisco and studied film and women studies at Northwestern University
Kay understands the challenges of 21st century philanthropy as well as its opportunities, and brings her experience from working with countless nonprofit organizations to bear on the current issues affecting donor development, fund raising, outreach, message strategy and volunteerism. She is the author of seven books related to philanthropic practices and board engagement and is a frequent speaker for local, national and international gatherings and workshops. As principal of her own organization since 1989, her clients include public media, hospitals, universities, arts and cultural organizations, environment and social justice organizations, churches and education, as well as community-based services. A goal of her consulting is to mentor and strengthen leaders within organizations to grow their success while achieving their immediate goals. Her BA and MA are from Stanford University, where she is a recipient of their highest award for volunteer service, The Gold Spike. In 2013, she was awarded the Henry A. Rosso Medal for Lifetime Achievement in Ethical Fund Raising by the Lilly Family School of Philanthropy at Indiana University. In 2020 she received two awards: the AFP Global Fundraising Professional of the Year and the AFP Golden Gate Chapter Lifetime Achievement Award. She is a member of the Board of Philharmonia Baroque Orchestra, San Francisco and serves on the Advisory Board of the Czech Fundraising Institute. Read more at http://www.kaygrace.org/
Jessica (Vodak) Jordan, MNA
Advisor and MNA alumna (2008)
Jessica is Assistant Vice President for Alumni Engagement and Annual Fund and Advancement Services at Dominical University of California’s Office of Advancement and Alumni Engagement. She has worked in the advancement and alumni engagement field for more than 20 years, primarily for institutions of higher education such as the University of California, Santa Cruz and the University of San Francisco. She enjoys working with alumni to enhance their connection to their alma mater in a meaningful way and working with donors to achieve their philanthropic goals.
Patricia Ivancich Dassios, MNA
Advisor and MNA alumna (2010)
Patricia Ivancich Dassios is the founder and CEO of La Mienne, an on-demand beauty concierge platform whose artists service clients in their homes, at their offices, in their hospital rooms, at events and more. Besides providing beauty artists a better wage, Dassios has stayed true to her socially responsible roots of doing good by giving back 25 percent of her revenue in the form of in-kind donations. Patricia learned about social justice through the USF education and developed her enterprise during the MNA program that she completed in 2010.
Kevin Slattery, MBA
Advisor and MNA Instructor (2018-), EMBA alumnus (2015)
Kevin Slattery is a strategy communication specialist for mental health and wellness at Kaiser Permanente. Previously, he served as Senior Director of Partnership at United Ways. As a nonprofit executive, board member, volunteer, and advisor, he works daily to advance the mission of social impact organizations. With a background in marketing, communications, journalism, and fundraising, he has an established reputation in the government and nonprofit sectors. Kevin brings a unique perspective on nonprofit partnerships and regularly engages with volunteer advisors, board members, and stakeholders to build organizational capacity that drives nonprofit movements. He has experience driving the mission for public arts, international development, poverty alleviation, and mental health advocacy nonprofit organizations.
MNA Advisory Board-Emeritus Member
Beatrice (Bea) Cardenas-Duncan, MNA
Past Co-Chair (2019-2020) and MNA alumna (2018)
Bea C. Duncan has an extensive experience advocating for community based organizations and nonprofit institutions in the Bay Area. Bea served as Ambassador and Development Chair, Shape Up San Francisco and served as Co-Chair of the Coalition from 2012-2015. Bea immigrated to the US at the age of fifteen. She has worked with community organizations, nonprofits, and local and state governments for over 30 years. An active retiree, she currently serves as a Legislative Ambassador for the American Cancer Society. Bea is a passionate and persuasive speaker who is well-respected in the community and known for her passion for promotion of diversity, equity and inclusion (DEI) across organization and institutions. From 1974 through 1981, Bea worked for politician Milton Marks, who represented San Francisco in the California Assembly and California state Senate. Cardenas-Duncan began completed her undergraduate degree and Master of Nonprofit Administration at University of San Francisco. She served in the University Alumni Board, co-chair of the Latino Alumni Society. She also served as President of the Nonprofit Student Council to help young nonprofit professionals to become system change leaders in the community and for the common good.
Ralph Payton, MA
Past Advisor and Mentor (2017-2020)
Ralph Payton is the CEO of Hunters Point Family, a grass-roots, community-based organization that provides holistic programs supporting education, leadership and workforce development, arts enrichment, and recreation to at-risk youth and young adults living in the Bayview/Hunters Point community of San Francisco. Previously, Ralph Payton served as the Executive Director, Raphael House, the oldest and only privately-funded shelter and services program dedicated to short-term housing, rental assistance, and ongoing supportive services to Bay Area families experiencing or at risk of homelessness. Ralph has more than 15 years of experience directing nonprofit human services programs including the Hamilton Family Center. He earned a Master of Clinical Psychology from Nova Southeastern University in South Florida and a Bachelor of Science in Counseling Psychology from Andrews University in Michigan.
Annabel Green-Lavielle, MNA
Founding Chair (2014-2016) and MNA alumna (2010)
Annabel holds a Masters in Humanitarian Action at the Paris XII (2007) and a Masters in Nonprofit Administration from the University of San Francisco (2010). Annabel has held several management positions with NGOs in France and the US. In France, she worked at International Emergency NGO Premiere Urgence Intl Headquarters in charge of building corporate partnerships through finding professional skills and funds for PUIs projects. She is also interested in Children’s rights inspired by her Master’s internship at BICE, a nonprofit advocating child’s rights and serves as an advisor to MAP a US Nonprofit whose mission is to nurture and educate underprivileged children to their fullest potential, so that, one day they can contribute and lead within their own communities, thus breaking the cycle of poverty. She served as Executive Director of British Benevolent Society of California. During her capstone project in the MNA program she established the Global Heart Network Foundationa 501(c)3 US nonprofit with the mission to amplify change and increase access to cardiac care across the globe by connecting independent efforts and initiatives with people in need. Annabel has worked for many years helping non-profits strengthen their economies and communities and improve impact and programs. She is passionate about building partnerships in cross-sector collaboration and has been a board member, volunteer, and supporter of many nonprofits and community groups.
Robert Glavin, MNA
Past Funding Member, MNA faculty (2003-2015) and MNA alumnus (2002)
Bob is past President and Founder of Robert Glavin, Inc. (Est. 1999). He has 25 years in senior management positions at major institutions—the California Academy of Sciences, the University of San Francisco, Georgetown University Medical Center. He is an instructor in nonprofit management, a popular conference speaker and an inspirational board retreat facilitator. Bob contributed a chapter to the book “Nonprofit Management 101,” which was praised by Nobel Peace Laureate Jody Williams as “an invaluable how-to operator’s manual for the nonprofit sector.” He earned a bachelor’s degree at Georgetown University and a Master’s in Nonprofit Management at USF.
Jonny Price, BA
Past Advisor (2015-2018), past MNA instructor (2015) and Partner (2015-2016)
Jonny is Director of Fundraising at Wefunder. Previously, he was Senior Director at Kiva U.S. a well known Microfinance NGO. He began his career in management consulting. After six years at Oliver Wyman, he joined Kiva in 2011 to launch the Kiva Zip pilot program. Kiva Zip aims to reimagine a financial system based on human relationships rather than financial transactions, and has now made $20 million in loans to 4,000 U.S. small business owners, crowd funded by 100,000 lenders from around the world. Jonny studied History at the University of Cambridge, is married to Ali, and lives in San Francisco.
Lisa Kuhn, MS
Past Advisor and MNA Partner (2015-2018)
Lisa served as the Executive Director of Foundation for Sustainable Development (FSD) until its closure of the international office and continuation of the works in Uganda and Bolivia. She has more than 15 years of experience in microfinance and international development specializing in multi-sectoral and sustainable solutions to development challenges such as food security, women’s empowerment, access to affordable and adequate health care, education, and enterprise development. She has provided training, assessment, and capacity-building services to more than 35 international organizations in 22 countries in Africa, Asia, Europe, and Latin America. After receiving her MS in Foreign Service from Georgetown University, she held a number of technical, policy, and leadership positions in microfinance networks including Freedom from Hunger, Opportunity International, and FINCA International.
Aude Anquetil, MBA
Past Advisor (2016-2019)
Aude Anquetil, is Director of Strategic Partnerships at Magnify Community, an initiative focused on building a community of high-capacity donors committed to local giving in Silicon Valley. Previously, she was the US Managing Director of Epic Foundation, a start-up nonprofit focused on “making giving the norm”, by providing access to a curated portfolio of highly vetted giving opportunities supporting youth globally. Backed by French serial entrepreneur Alexandre Mars. Aude is a passionate advisors for unlocking more philanthropic resources of high-capacity individuals and foundations to do good in the world.
Dale Needles, MNA
Past Advisor (2016-2019) and MNA Alumnus (1988)
Dale Needles is a nonprofit financial professional with extensive experience as a senior executive, consultant and trainer. He has held senior executive positions in nonprofits ranging from international human rights to performing arts and educational organizations. From 2002 to 2012, Dale was the Chief Financial Officer for the Global Fund for Women. Dale was also an instructor at Golden Gate University in San Francisco from 2010 to 2014 in their Nonprofit Leadership Certificate program. In 2012, Dale was part of the Spring Strategies team that launched the Financial Resilience Program. As a specialist in Strategic Finance, Dale has co-facilitated training workshops in India, Kenya, and Uganda. He has also provided on-line trainings and consultations on Strategic Finance for NGOs from Africa, Europe, India and Latin America.
Informal Advisors and Administrators
Michael O’Neill, Ph.D.
Founding Director of the MNA Program
Michael O’Neill, Professor Emeritus, is the founder and former Program Director of the Master of Nonprofit Administration program. He earned his doctorate in education from Harvard University, and during his career focused his academic and professional attention on education, development and management solutions for nonprofit organizations. Dr. O’Neill has held many esteemed positions, including President of the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA), and Editorial Board member of the journal Nonprofit Management and Leadership. His prodigious body of research is an invaluable resource for students who recognize the critical role of nonprofits in meeting societal and environmental needs.
Professor O’Neill’s widely-read works have proven invaluable to nonprofit administrators, fundraisers, executives and fellow academics. Having seen a great number of admirable nonprofits hampered by a lack of effective management, Dr. O’Neill worked with students to help them better diagnose management, human resource and operational issues. They explored the ethics of leadership and developed strategies to increase productivity, stability and longevity of organizations in this critical service sector.
The San Francisco Bay Area is recognized as a fertile breeding ground for innovative, applied altruism. Its nonprofit organizations are as varied in their form as they are in their mission. Professor O’Neill has found a grateful audience for the expertise that has defined his prolific research and teaching career.
Marco Tavanti, Ph.D.
MNA Program Director (2014-Current)
Dr. Marco Tavanti is an international development scholar whose experience stretches over 25 years and whose work has taken him to more than 18 countries in Europe, East Africa, Southeast Asia, and Latin America. Dr. Tavanti’s teaching in sustainable development, leadership ethics, intercultural diversity, and NGO management is grounded in Jesuit values and his scholarship is an embodiment of the University’s mission to be of service to humankind. Professor Tavanti is the Nonprofit Administration Program Director.
Dr. Tavanti is a systems thinker whose scholarship aims at providing practical and integrated solutions to issues in international development and poverty reduction. His research methods are participatory in nature and directed at building international capacity in leaders, organizations, and institutions. Through his teaching he inspires globally engaged leaders while building professional capacity through international managerial skills across sectors.
He is President of Sustainable Capacity International Institute (SCII-ONLUS) and founder of the World Engagement Institute (WEI), two international organizations providing capacity development services for sustainable human security. He designed and directed various professional training programs on sustainable community development, indigenous human rights, anti-human trafficking and refugee service management. He has been consulting and collaborating with United Nations agencies such as the Development Programme (UNDP), the Global Compact (UNGC), the Refugee Agency (UNHCR) and the Food and Agricultural Organization (FAO).