Chinese Newcomers Service Center Fall 2012

CNSC will provide guidance, supervision, and coaching for Nansie to assist CNSC to create a small business resource center and sustainability plan in S.F. Chinatown.  The resource center will provide interested entrepreneurs and existing small businesses to thrive.  Examples of tasks are, to create a draft proposal for this resource center to seek funding support from individuals, foundations, and government funding sources; create a curriculum which integrates bilingual materials to assist participants in creating businesses and helping existing businesses thrive; and to assist in the integration of USF students into the delivery of coaching and workshops for participants.

Public Service Internship Program (PSIP) Internship summary 2012 

Bin Liu

Organization: Chinese Newcomers Service Center (CNSC)

Supervisor: Carlos Serrano-Quan

Task: Help support the creation of The Fillmore Group

Date: November 20, 2012

It is the first time I do an internship in America. The organization is called Chinese Newcomers Service Center. It is a non-profit organization, helping new immigrants from China to launch America.

On the first day I went there, I introduced myself to everyone who is working in there. They told me that my major responsibility is to assist every worker here when they need help. They may need me to do some office jobs like printing files, scanning files, destroying documents which include personal information of customers, or typing some information into computer. Besides, I would contribute for preparation for all kinds of workshops that they regularly hold for customers in weekends to teach them using computer, English, or some job training.

I was appointed to do some front desk jobs on the second day when I arrived at the center. Front desk job contains answering phone calls, serving customers. If they come to ask some help about taxing, I should send them to my colleague George; If they come to meet our manager, I should ask what they want to ask and whether they have an appointment; If they come to ask some help about translation, I will help them on that just by myself; If they come to desire a job, I should ask them whether they want to participate in our job-applying workshop and help them to fill in a job-applying form which is helpful for us to introduce work to them when we receive employee-demands from companies and factories. And when they come to enquire immigration policies, I will send them to our full-time colleague called Suki.

All of these works and what they taught me can help me lean how to professionally serve for people. I could learn how to talk with cooperative partners by business language and how to use official equipments which is also required by profit organizations that I will work for in the future.

I feel the difficulties that new immigrants would face in a foreign culture, especially those who have obstacle of language. They really need help here both from government and local non-profit organizations. As an international student from China, this encourages me to serve well for them, also it teaches me study hard in the future. The good housing welfare for seniors impressed me. Besides, I believe the future work which I assist to taxing may give me deeper understanding of America’s policy of taxing and its processes.

Sincerely,

Bin Lui